for INDUSTRIAL PRODUCTION
We have been developing apps for field workers (Workers in Field) since 2010. Thanks to the combination of state-of-the-art technology and Hyverr's connection with the OKIN Group of companies we are able to bring digitization experience in the area of building operations, including technologies and equipment in industrial areas, to dozens of our clients. We provide a systemic solution for the management of various activities and the registration of documents and data related to their management.
We take pride in more than a 100 successfully finished projects. We understand our customers’ needs in various businesses across all sectors. We offer the right solutions for a seamless operation of buildings, technologies and equipment in production and industrial environments.
When developing our solutions, we focus on a better understanding of people's work, processes and process optimization. We create user-friendly solutions that increase users’ productivity. Our cloud solutions also provide managers with a full overview of their employees’ work and the status of the equipment and technology register.
What challenges do industrial production companies face?
Equipment and machinery are the main asset of each manufacturing company and require careful and regular maintenance. This means constant supervision of their service, regular inspection and necessary maintenance.
Adding all of these devices to the registry is demanding for several reasons. The administration is not centralized and is performed in several different parts of the company. Equipment documentation and inspection protocols are often in paper form and require very thorough records and time-consuming browsing. Key machines require their own service inspections beyond the scope of legislation – such as preventive maintenance. These records do not fall within the legislative definition of an inspection; therefore, it is difficult to combine these two different processes into one information system.
Companies usually use a single unshared Excel spreadsheet in order to get at least a basic overview. The spreadsheets, however, do not contain the certification of individual devices and the status of technical maintenance or service interventions. They are also difficult to navigate and search in or to generate regular reports for various departments such as Finance, Legal, Facility and Maintenance. The spreadsheets do not provide a calendar with incoming service and revisions notifications. There is also a risk of data loss. Every such failure leads to an increase in costs, financial losses and a decrease in customer trust.
What are the real requirements for the management, maintenance and inspection of technologies in production?
The Technical Maintenance Department needs to keep good track of technologies and be able to quickly check on the status of their inspections. They need systematic control tools, i.e., powerful applications for technical maintenance worker management and service request management and continuous compliance with legal requirements and statutory deadlines related to operational technologies.
Plant Managers need access to operational data, the efficiency of service activities and the costs they generate. They require regular reporting and continuous analysis of the effectiveness of the ongoing processes.
Market situation and competitive edge
A typical obstacle that prevents effective maintenance is dependence on information from people, decision making based on feelings or long-established habits, complex organizational structure or insufficient supervision over performed activities.
Main factors preventing improvement include:
Our solution Hyverr Service Desk
Hyverr Service Desk is an above-standard online process management tool – creation of requirements, administration, planning, performance records and task checking within integrated technical maintenance services. The solution is suitable for irregular tasks, accidents and breakdowns, repairs, but also for repetitive tasks, such as regular inspections and scheduled maintenance.
Main Attributes of Hyverr Service Desk
Functionality and product benefits
Our solution includes
Benefits of our solution
Typical Hyverr Service Desk platform installation
Dedicated cloud environment