We don't design pretty apps on paper for an ideal world, we work in the field to design robust field support systems fit for use in the real world.
Compared to the simplicity and richness of technology in our personal lives, most field workers lack even the most basic information. Paper forms, spreadsheets and emails remain rife. Outdated and inflexible systems make technology a hurdle to overcome rather than a route to better work. And field workers remain locked in conflict with managers over the incompatible demands of complying with poor systems vs getting things done.
We believe there is a better way.
We unlock the potential of technology to make field work better.
Business data wherever it is needed. Location and context aware. Tasks completed with a swipe. Compliance as a side effect of simply doing the job. Full integration with important back office systems, out of the box.
Systems designed, built and operated in partnership with critical workers out in the field.
Our approach combines the proven principles of Kaizen with the speed and flexibility of Agile software development. Our aim is to continually improve field working practices through a rigorous and controlled cycle of observation, planning, delivery, evaluation and scaling. This lean approach to innovation ensures that new field support systems are rolled out in a meaningful, measurable and low risk manner.
Maximizing benefits, minimizing risk.
1 - Observe
The first step is to shadow field workers and observe the way work is really done. This is critical to ensuring that the new system fits workers' practical needs.
2 - Plan
Using the results of our analysis we work with the team to build detailed plans, process maps and feature requirements to drive development of the new system.
3 - Do
Using out agile development approach and toolbox of pre-built components, we quickly build and evolve modules of the solution for your testing and approval.
4 - Check
We run controlled testing in the field to assess the performance of the new system. We continue to evolve the solution based on real world results in the field.
5 - Act
Once we are confident that the system achieves its objectives in the field we scale up its roll out and start the next iteration of observation and improvement.
Our integrated Kaizen+Agile approach works equally well across all industries and disciplines.
We've helped energy companies maintain critical infrastructure to boost up time. Aviation companies to slash airplane turnaround times and reduce costs. Bankers and insurance agents to close more deals. Logistics companies to optimize warehouses and delivery. Retailers to optimize space with just-in-time inventory. Hospitals to improve patient care and clinical outcomes.
If you've got field workers, we know how to help.
The Hyverr team's collaborative approach really helped to bring out and capture all of the hidden expertise and knowledge of our field workers - teaching us a surprising amount about ourselves as we laid everyone's views out on the table.